Privacy Policy

Information we collect

Account details you give us, such as your name, company, email address and mobile number.

Information from accounts you connect, such as your Facebook Page, Instagram business account, Meta ad account and WhatsApp Business number, limited to the permissions you grant.

Buyer conversations and lead details received through your campaigns and WhatsApp, including contact details, requirements and qualification answers.

Campaign data such as spend, results and the lead status updates you share with us.

How we use information

To run the MARK service: creating and managing campaigns you approve, qualifying buyers, sending you lead summaries and reports.

To improve recommendations for your account based on your campaign results.

To provide support, keep the service secure, and meet legal obligations.

Sharing

We share data with Meta only as needed to run the features you use, and with service providers who host and operate MARK under confidentiality obligations. We do not sell personal data.

Buyer consent and opt-out

MARK follows WhatsApp and Meta messaging rules. When a buyer asks MARK to stop contacting them, the request is respected.

Retention and security

We keep data for as long as your account is active or as needed to provide the service, and protect it with access controls and encryption in transit.

Your choices

You can access, correct or delete your data, and disconnect Meta or WhatsApp at any time. See our Data Deletion page for how to request deletion.